Our Shipping Policy
All orders on the E MART online/app store are processed and shipped from within mainland USA (48 Contiguous states) for US based orders and from within Canada for Canada based orders except mentioned as otherwise. International or Cross-border shipping is offered on case-basis. Please contact us for approval and further instructions BEFORE placing your international or Cross-border order at our online shop .
E MART does not ship to P.O. Box or RR addresses.
NO order processing or deliveries on weekends or holidays.
Your shipping information must match your credit card billing information for your order to process successfully and deliver. E MART may cancel any order that does not comply with this notice.
Orders will be shipped via UPS/FedEx/USPS with Standard/Economy Ground Shipping method unless stated otherwise. E MART reserves the right to use any Shipping Service(s)/Carriers other than the ones mentioned above.
Order processing/Fulfillment time (pre-ship time) for most orders shipped by E MART will be 1-2 business days (Mon-Fri). Order processing cut-off time is 1 PM EST (Mon-Fri). Orders received beyond the order processing cut-off time will be fulfilled/processed the next business day. No order processing on public/statutory holiday(s) and weekends. Shipping transit time may take between 2-7 business days depending on the order destination address/location/Shipping method. A Shipping tracking number will be provided to you via email once your order has been shipped. •
Order shipment is processed and made only after full payment is successfully received and is subject to availability of merchandise in stock at the time of order placement.
E MART is not responsible for any shipping delays that is out of our control nor can give any delivery guarantee such as specified time or date. All shipping dates are estimated from information provided by the carrier and internal processing time. If there is a significant delay(s) in shipping your order for any reason, we will contact and update you accordingly.
E MART reserves the right to cancel any order due to order merchandise out of stock reason or information errors.
If you require further assistance or have any questions regarding our store Shipping policy above, please contact us via email at contact.emart@gmail.com. We will try to respond to your inquiry/concern within the same business day as possible.
*All terms and conditions of this Shipping Policy may be subjected to change without prior notice at the sole discretion of E MART.